Thank
you, Rémi. it's now my turn to welcome
you to our annual meeting.

Last
year when I stood here we were in the midst of a recession
of unprecedented scope.
At
that time I said to you: “"Yes, we will
make it through the recession, and we will be the
stronger for it! But it has forced us to make difficult
decisions." And I added “"As chief
executive officer, my role is to maximize the long-term
value of Transcontinental, which means rethinking
and updating our business strategy to take into account
technological, cultural and social change. Recession
or no recession."”
On
behalf of our some 12,500 employees, I am
proud to tell you that we have kept our commitment.
OVERVIEW
OF OUR PERFORMANCE IN 2009
After
being hit hard by the recession in the first quarter,
we continually improved our profitability in each
subsequent quarter. Thanks to the rationalization
measures, results for the final two quarters of 2009
even outperformed those of the final two quarters
of 2008. The change in our adjusted operating income
before amortization is particularly revealing: after
dropping 29% in the first quarter and 10% in the second,
it then rose 5% in the third quarter and 15% in the
fourth, despite an overall decrease of 6% in annual
revenues.
How
did we achieve this?
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First,
we reacted quickly.
Last
year at this meeting I announced a tough rationalization
plan to deal with the recession. In all, we merged
or consolidated five printing plants, sold two others,
terminated eight publications and sold two titles.
We cut close to 2,000 jobs, half of them in our
U.S. operations.
A
number of other rationalization measures were also
implemented throughout the company. Total recurring
cost savings amount to about $110 million per
year, of which about $80 million applies to the
2009 results.
All
across the company our people put their shoulders
to the wheel. Once again, their commitment,
their innovative energy and their ability to get the
job done made all the difference. Again, I thank them
for it.
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The
steps we took to counter the recession did not, however,
stop us in our efforts to offer and develop top quality
products and services.
First,
our ongoing investments in the latest technology,
new media and the development of our brands have helped
us win market share in our three operating sectors.
In
the past three years alone we have invested more than
$600 million in fixed assets, along with more
than $250 million in acquisitions, the development
of digital solutions and the creation of new marketing
communication platforms.
Another
encouraging element for the future is that although
in 2009 we experienced the worst financial crisis
since the 1930s, we were able to complete financing
agreements for a total of $885 million, at competitive
rates, despite the tight credit situation at the beginning
of last year. I see this as acknowledgement by investors
of our financial credibility, and their confidence
in our future prospects.
I
would like to congratulate Benoit Huard, our Chief
Financial Officer, Donald LeCavalier, our VP Finance,
as well as Christine Desaulniers, Vice President,
Legal Affairs and Secretary of the Corporation, and
their respective teams, who worked very hard to finalize
these agreements.
--
-- --
Given
the major structural changes in our industry and the
necessary consolidation in several market segments,
last week we made the decision to sell our direct
mail operations in the United States. We have concluded
an agreement that assigns a fair value to our U.S.
assets. This transaction, which should receive the
necessary regulatory approvals, is expected to close
by late April 2010.
For
us this was an important decision that reflects our
ambition to focus our energies on certain core activities,
but also on the development of our digital products
and services offering. We are still, however, the
leader in direct marketing in Canada.
Today,
Transcontinental is a more flexible business, one
that is oriented more than ever to its assets and
strategic priorities. We are proud of everything we
have achieved under difficult conditions in 2009.
But
this achievement only partially guarantees our success
in the long term. The vital question is this: “"Are
we ready to deal with the major structural changes
that are affecting our areas of operation –
— changes that will inevitably take down many
players and introduce new ways of communicating?"”
This
leads me to talk about the “"new Transcontinental."”
THE
NEW TRANSCONTINENTAL
One
of the perverse effects of the recession is that it
has fed the perception that the advent of the Internet
and wireless technologies signals an inevitable decline
in publishing and printing, if they are not already
on life support.
Obviously,
I do not agree with this view. Print is still an important
component of any communications, sales and marketing
strategy, and in information and culture. But it must
work in complementarity with the new media.
This
mix is central to our growth strategy and mission,
which is to help our customers identify, reach and
keep their target consumers.
Creation
of Marketing Communications Sector
Going
forward, our growth will be strongly influenced by
our ability to provide our customers with new services
based on one-to-one advertising and new digital communication
platforms, including ones that use wireless technology.
Which
is why, in early fiscal 2009, we created the Marketing
Communications Sector, which now focuses solely on
these new marketing realities.
What
does this mean, for our retail customers, for instance?
As
well as printing their flyers and managing their distribution,
we now also create, manage and repurpose retailers'
visual content which we deploy across multiple channels.
Plus, we provide data analytics, email-based marketing,
e-flyers, and custom publishing to promote their brands.
We can prepare an interactive marketing campaign,
a promotional microsite and a dynamic application
for wireless technologies for them, while also offering
advertising space in our magazines and newspapers.
That's what the Transcontinental is all
about: multiple integrated services so that retailers
can communicate with their target consumers more effectively.
Two
strategic acquisitions enriched our service offering
in the Marketing Communications Sector in fiscal 2009:
- First,
Toronto-based Redwood Custom Communications (now
called Totem), a leading North American company
in custom communications that creates personalized
content for print and digital.
- Then,
another important acquisition: Conversys, located
in London, Ontario, is Canada's leading supplier
of electronic flyers and it already serves most
of the major Canadian retailers.
I
wish to thank Isabelle Marcoux, Vice Chair of the
Board and Vice President, Corporate Development, and
all of her team for their work on these acquisitions.
I would also like to thank them for their strategic
support and the many other acquisitions concluded
over the past 24 months, which have made it possible
to create the new Marketing Communications Sector.
I'd
like to give you an example of what the acquisitions
contribute, in this case Conversys.
Our
Publisac, like flyers, continues to hold sway as an
effective and affordable marketing tool. We know,
however, that consumers' purchase behaviours
are changing and that they are increasingly using
the Internet to find the best deals.
The
Publisac team worked with Conversys to develop an
original solution in which our retail customers would
be able to optimize the return on their marketing
dollar by using our new Dealstreet.ca site for English-speaking
customers and Publisac.ca for French-speakers. Transcontinental
will be launching this new online pre-shopping site
across Canada in March 2010. Conversys will use its
tools to supply the platform with hundreds of thousands
of products already scanned into its databank from
dozens of Canadian retailers. For their part, consumers
will find a search engine that will allow them not
only to find what they want, but also to compare and
choose the best deals, get discount coupons and, in
the final analysis, save money.
The
Marketing Communications Sector will play a strategic
role in the company's transformation. It has
annualized revenues of about $120 million and
employs more than 800 people. The president of
this sector, Christian Trudeau, joined us in April
2009. Christian came to us with solid expertise in
electronic commerce acquired, among others, as President
and Chief Executive Officer of Centria Commerce and
BCE Emergis. Christian is thus attending his
first meeting with us. I will now ask Christian to
please stand up.
Media
Sector
In
2009, our Media Sector continued to develop integrated
marketing solutions on multiple platforms.
Our
strategy is for our magazines to serve communities
of interest, and our newspapers to serve geographic
communities. We accompany the members of these communities
at every stage of their personal and professional
lives. We are engaged in a constant dialogue with
several millions of them. This is an engaged clientele,
and perfectly targeted for our advertising customers.
Thanks
to the power of our brands and our relevant content,
we are very successfully extending our presence to
the Web. Today we reach more than 6 million unique
visitors a month through our some 120 websites.
And about a dozen of our brands now have a mobile
presence. For the second year in a row, advertising
revenues from our websites have increased 30% in one
year.
Our
newspapers serve about a hundred communities across
Canada. For local advertisers, the community newspaper
is the most effective and affordable way to make themselves
known to their customers. We sell them advertising
space in our print newspapers or banner advertising
on our websites; we distribute local advertising through
our Publisac; and, since November 2008, we also offer
hosting or subscriptions on weblocal.ca, our pan-Canadian
search site. For Transcontinental, these are four
diversified and integrated revenue streams. Lastly,
I'd like to remind you that Transcontinental
is the company that is in the best position, in terms
of Internet marketing and e-commerce, to help local
merchants get on the Web.
That's
a concrete example of Transcontinental's new
offer in Media!
The
Media Sector generated revenues of $607 million
in 2009 and has about 3,000 employees. The president
is Natalie Larivière.
Printing
Sector
As
a printer, we are the first – — and the
best, of course! –— in all our segments
in Canada and Mexico: flyers, books, newspapers, catalogues,
magazines and commercial products. We continue to
gain market share.
For
example, we have won two exclusive contracts with
Rogers Communications to print its magazines and marketing
products. We also, of course, started printing the
San Francisco Chronicle in July 2009 at our
new plant in Fremont, California.
In
regards to the 15-year, one-billion dollar contract
for the San Francisco Chronicle, I'd
like to point out this project started on time, on
budget, and to the complete satisfaction of our client.
Furthermore, our plant was profitable from day one.
In the coming months, we are planning to open our
doors to new publishing and retail customers coming
mainly from the Greater San Francisco area. I'm
also very proud that our plant is one of the first
in our industry to obtain Silver LEED Certification,
which recognizes its Leadership in Energy and Environmental
Design.
I'd
like to pay tribute to Ted Markle, Vice President
of the Newspaper Group, and his team, for the remarkable
work they did to complete this project.
In
2009, we also completed the modernization of the Transcontinental
Transmag plant in Montréal. The production
of daily and weekly newspapers on the new presses
started in the second half of the year. This project
involved an investment of more than $60 million.
We
also continued to set up a newspaper and flyer-printing
platform through our Canadian network of printing
plants. This hybrid platform, a first in the country,
is being developed as part of an 18-year, $1.7 billion
contract with The Globe and Mail
that will take effect at the end of this year. On
the night shift we will provide The Globe and Mail
with the capacity to print on glossy stock and put
colour on every page; on the day shift, we will offer
our state-of-the-art print technologies to our retail
customers. For Transcontinental, this is a new form
of specialization that brings with it significant
benefits in terms of synergy and operational efficiencies.
As
you can see, the new Transcontinental also extends
to our business as printers.
Transcontinental
continues to stand out for its excellent manufacturing,
technological innovation and total offering. Because
of our capital investments, we now head one of the
most modern and top-performing printing platforms
in North America.
The
Printing Sector has annualized revenues of more than
$1.5 billion and more than 8,000 employees.
Brian Reid is the president of this sector.
CONCLUSION
To
conclude, the economic situation will remain difficult
in 2010 and we will continue to be vigilant and proactive.
But I'd like to wrap up by answering the question:
“"Where is Transcontinental headed?"
Transcontinental
will play a key role in the transformation of the
Canadian marketing communications industry moving
forward.
Even
though we predict low growth in the print market,
we are certain that print will remain an essential
component of our customers' marketing programs
for a long time to come. Given that, in our traditional
core activities, as a leader, we are in a good position
to take advantage of the business opportunities that
arise. Our recent investments will have a major positive
impact on our future profitability.
Also,
we will continue to accompany our clients as they
shift their marketing budgets towards new communication
platforms. We have already been providing them with
a number of these new services for several years.
We
will thus be accelerating this shift toward the new
media and new communications channels. That's
where the future will be shaped. Such development
will, however, take place at the pace of and in accordance
with the needs of our customers and consumers.
We
will be developing new products that will offer good
growth potential and we will continue to improve our
financial performance in our more traditional markets.
These two avenues of development, the traditional
and the new, will ensure Transcontinental thrives
well into the future.
Lastly,
my confidence in that future is based on a single
critical factor: our people. They are what makes the
difference, recession or not. We will continue to
invest in their development, knowledge and ability
to innovate.
I
will end my presentation with images of some of the
people who make Transcontinental what it is every
day. Last fall I did a North American tour of our
500 senior managers, accompanied by our sector
presidents, and I took advantage of that opportunity
to meet with hundreds of our employees in their workplaces.
I explained our strategy and our objectives, and listened
to what they had to say. And I came away from every
meeting with one certainty strengthened: Transcontinental
is in good hands!
Thank
you for your attention and I will now turn the meeting
over to Benoit Huard, our Chief Financial Officer.
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