Dear
guests:

We
are now at the point where I deliver my annual message
to shareholders.
This
year I have decided to talk to you about adversity,
resilience and longevity, because these three words
truly describe fiscal 2009 and lie at the heart of
my great confidence in the future of Transcontinental.
ADVERSITY
It
is in adversity that companies, like people, show
their true capacities. I won't try to hide it
from you: this past year was a huge challenge for
us, as it was for every other business in North America.
And it is in the light of that reality that our performance
should be judged. We achieved two things that specifically
show our ability to recover and are encouraging for
the future:
- First,
we did much better than most of our competitors,
both in terms of revenues and earnings;
- Second,
our profitability has been growing steadily and
in the past two quarters we have outperformed our
2008 results.
Another
promising indicator for the future is that we have
continued to invest in the development of new products
and services, and new technologies. This has been
possible because of the disciplined approach to finance
that has always characterized Transcontinental, recession
or not.
I
would like thank François Olivier and his management
team, who took quick, appropriate and courageous action
to deal with the recession. I would also like to thank
our people all across the Corporation for their commitment
to Transcontinental. Once again, we have proven that
it our people who make the difference!
RESILIENCE
An
economic crisis like the one we went through last
year is also a test of resilience. It tests the ability
of a business to live in and through change. It is
not the first time Transcontinental has been through
this test.
Since
1976, we have weathered three recessions, a revolution
in technology, the expansion of the Internet and new
communication platforms, and intense consolidation
(which is still underway) in the North American printing
and publishing industries.
In
other words, we have “"been there, done
that" and the lessons we learned have now been
incorporated into our business genes.
But
still, we must acknowledge that the economy is being
radically altered and that the recession has speeded
up structural changes. It is much more than a simple
evolution; we are seeing a profound transformation
in the way we communicate.
Given
all this, how can we ensure the continued success
of Transcontinental?
LONGEVITY
I've
often talked to you about longevity at this meeting.
My vision has always been to offer our employees,
customers and shareholders a long-term and mutually
beneficial association. That is why I am attached
to the family nature of Transcontinental. It is, to
me, an additional assurance of our success over the
long term.
Transcontinental's
long-term success will be assured by both continuity
and a complete transformation. We have already come
a long way along this path.
For
example, our mission remains the same, which is to
help our customers identify, reach and keep their
target consumers. That's our reason for being
in business. The same goes for our business model,
which is based on being close to our customers and
anticipating their needs, as well as for our values
and culture of continuous improvement. This approach
has always been profitable for us and for our customers.
All
the rest is changing, because the communication channels
are changing.
It
all starts with consumers. How do they get their information?
What do they do in their free time? How do they make
their purchases? What are their concerns? Today, consumers
want products and services that are tailored to their
needs and interests, on demand, on the media of their
choice.
Going
forward, our growth will be based on our ability to
offer our customers, whether they are businesses,
advertisers or readers, new services built on one-to-one
marketing and new digital communication channels.
In this way we will continue to create value for them
and for ourselves.
This
is the foundation of our shift to a more consumer-centric
model over the past few years.
Personalization
and digitization are two sides of a fast-growing phenomenon:
one-to-one marketing and interactivity. We are already
a leader in Canada with an integrated service offering
that we continued to develop in 2009. As I speak,
more than 1,000 people, primarily young adults,
are working in these new services at Transcontinental.
--
-- --
In
addition to the new consumer expectations, there is
a special challenge for us as printers, which is the
overcapacity in the North American printing industry.
The industry is undergoing an intense period of change
and consolidation, as indicated by the recent mergers
of major players. Once again, this process has been
accelerated by the recession.
Personally,
I expect to see a low rate of growth in our industry
over the next few years. But Transcontinental is in
a good position to get the most out of the growth
there is, for several reasons:
- We
lead in each of our segments in Canada.
- We
have one of the most modern technology platforms
on the continent.
- We
have the ability to execute and a proven culture
of manufacturing efficiency.
- We
have the financial strength to take advantage of
the business opportunities that will arise.
- We
have customers with whom we have slowly built business
credibility, over years of working together.
Lastly,
we have an increasingly crucial advantage in today's
economy: the mix and complementarity provided by our
one-stop shop. Our printing products and services
are put together with those of the Media and Marketing
Communications sectors to form a total package. That
has always worked to our advantage.
SUSTAINABLE
DEVELOPMENT
And
now a word on a subject that is very important to
me: sustainable development. In the final analysis,
the longevity of Transcontinental relies upon the
longevity of the planet and its resources.
This
year I am particularly proud of our first Sustainability
Report. It was prepared using the Global Reporting
Initiative standard, a highly respected international
standard that sets out the methodology for this type
of report. We will be giving you a copy of the report
when you leave this meeting. It is also posted on
our website.
I
invite you to read it to see our main achievements
in 2009. For the moment I will simply mention the
perseverance of our chief executive officer, who has
made sustainable development a personal priority.
CONCLUSION
To
conclude, I will leave you with a very simple message.
The
world is changing and evolving every day. This has
become even more true since the recent recession.
Transcontinental was born out of change and continues
to make change its life blood, helped by its culture
of innovation and continuous improvement. We will
continue to evolve in pace with our customers to meet
the new needs and new expectations of consumers. I
view the future with great confidence.
In
closing, I would like to thank the members of the
Board of Directors for their contribution to the advancement
of Transcontinental. I wish to particularly mention
the special contribution of J.V. Raymond Cyr, who
has decided to leave the Board after 12 years
of invaluable service. I also welcome Pierre Fitzgibbon,
who joined the Board in October 2009.
As
well, I thank our customers and shareholders for their
loyalty, and our employees for their dedication under
difficult conditions.
I
will now turn everything over to our president and
Chief Executive Officer, François Olivier.
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